Refund Policy

Cancellations and Returns

You have the right to return your order within 30 days of receipt of the goods.

You must contact me within 14 days of receipt of the goods for any returns.

I can't accept returns for custom or personalised orders.  The only exeption to this is if a mistake has been made by myself with regards to the order.

If you wish to return a product due to a 'change of heart' the cost of the return will be borne by you, the customer.  However, if there is a fault, the return delivery cost will be borne by us.

All goods returned to us should be returned in suitable packaging and protected against postal damage.  Failure to comply with this request, or goods received back to us damaged through poor or innappropriate packaging, may only be subject to a partial refund, and potentially no refund, depending on the amount of damage as assessed by us.

We reserve the right to recoup reverse shipping charges in certain circumstances, including but not limited to, shipping address errors, declined acceptance on delivery to the given shipping address etc.

The content of the pages of this website are for your general information and use only.  It is subject to change without notice.